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Your Rights and Our Legal Commitments

z700 sets out its legal terms clearly so you know exactly where you stand — what we collect, how we use it, and what rights you hold over…

Account Ownership RightsData Handling PolicyJurisdiction-Dependent AccessCookie Consent ControlDispute Resolution Path
z700 Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us on Policy and Legal Questions

If you have a question about your rights, a data request, or a policy concern, our support and legal teams are reachable through the channels below.

Legal Email Send formal data requests, deletion notices or policy disputes to our legal team by email. We acknowledge receipt within one business day and aim to resolve within the statutory period.
Live Chat Support For account-specific policy questions — such as why a particular data field was collected or how a transaction record was stored — our live chat agents can pull your account context in real time.
Written Correspondence Formal legal notices may be submitted in writing to our registered correspondence address. Include your registered account email and the nature of your legal query for faster routing to the correct team.
ACCOUNT SECURITY STANDARDS

How z700 Handles Data, Cookies and Account Safety

Security and transparency are not afterthoughts at z700 — they are built into account creation, data storage, session management and payment processing from the ground up.

Data Encryption at Rest

All personal data tied to your account — including payment method identifiers for UPI, Paytm and PhonePe — is encrypted at rest using industry-standard protocols. No plain-text personal records are held on our servers.

Cookie Consent Management

When you first land on z700, a consent layer lets you accept, reject or customise which cookie categories are active. Functional cookies are required for login; analytics and marketing cookies are optional and off by default.

Account Access Logs

Every login, password change and session token refresh is logged against a timestamp and device fingerprint. You can request a copy of your access log at any time by contacting our legal email address.

Data Retention Schedule

We retain account data for the period required under applicable Indian financial and consumer-protection law. Once that period lapses and your account is closed, we delete personal identifiers within 30 days.

Right to Correction

If any personal detail on your account is inaccurate — name spelling, linked phone number, address — submit a correction request via live chat or legal email and we will update the record within five business days.

Dispute Escalation Process

Internal disputes are reviewed by our compliance desk first. If unresolved within 14 days, you may escalate under Indian consumer-protection statutes. We will provide all documentation you need for that process.

Frequently Asked Legal Questions

Below we answer the questions we receive most often about account rights, data use, jurisdiction, and how to contact us on policy matters. If your question is not covered here, reach out through our legal email channel for a direct written response.

Access depends on the law in your specific state or territory. Where local law permits online gaming and wagering platforms, you may open an account. You are responsible for confirming eligibility under the rules that apply to your location.

We collect your name, contact details, date of birth for age verification, and payment identifiers linked to UPI, Paytm or PhonePe. We also log session activity for fraud prevention and platform security purposes.

Yes. Send a data-subject access request to our legal email with your registered account email address. We will compile and deliver your data within the timeframe required under applicable Indian consumer-protection law.

Submit a written deletion request via our legal email or live chat. After we verify your identity, we will close the account and delete personal identifiers within 30 days, retaining only records required by law.

We use functional cookies to keep your session active and optional analytics cookies to understand how our lobby is used. The consent layer on first visit lets you switch analytics and marketing cookies off independently.

Raise the dispute through live chat first so our team can review your account record in real time. Unresolved cases are escalated to our compliance desk, and we provide full documentation if you choose to proceed under Indian consumer law.

Transaction records linked to UPI, Paytm and PhonePe are retained for the period mandated by Indian financial regulations. After your account closes and that period lapses, we delete all payment identifiers from our systems.